Legal
Privacy policy.
Clear, simple, transparent.
This policy explains how Raidan Pty Ltd and its associated brands collect, use, store, and protect personal information.
Welcome to Raidan. We value your privacy and are committed to protecting the information you share with us.
This Privacy Policy applies to Raidan Pty Ltd, its websites, services, products, and the brands, business units, and ventures it owns or operates under its legal entity structure.
Where this policy refers to “Raidan”, “we”, “our”, or “us”, it means Raidan Pty Ltd, including its associated brands and operating divisions unless stated otherwise.
Last Updated: 18/07/2027
ABN: 96 700 345 679
One legal entity.
Multiple brands.
Your information may be managed by Raidan Pty Ltd across its brands and business operations where necessary to provide services, support clients, and operate effectively.
Privacy details
How we handle information.
The sections below outline our privacy practices across Raidan Pty Ltd and its associated brands.
Collection of Personal Information
When you interact with our website, contact us, request services, or engage with any of our brands, we may collect personal information such as your name, email address, phone number, business details, and postal address. We only collect information that you provide directly, or that is reasonably necessary for us to deliver our services and operate our business.
Non-Personal Information
We may also collect non-personal information about your device, browser, usage patterns, referral sources, and interactions with our websites or digital products. This helps us improve performance, usability, security, and the overall user experience.
Cookies and Analytics
Our websites may use cookies, analytics tools, and similar technologies to understand traffic, remember preferences, and improve functionality. You may disable cookies through your browser settings, although some features of our websites may not function as intended.
How We Use Your Information
We use the information we collect to respond to enquiries, provide services, manage client relationships, improve our websites and products, send important updates, maintain security, comply with legal obligations, and support the operations of Raidan Pty Ltd and its associated brands.
Our Business Structure
Raidan Pty Ltd is the legal entity that owns and operates multiple brands, business divisions, products, and ventures. These may include trading names, service brands, and specialised business arms operating under the Raidan group structure. Where you interact with one of our brands, your information may be collected, processed, stored, or managed by Raidan Pty Ltd as the parent legal entity, and may also be used by the relevant brand where necessary to deliver services, support operations, or improve customer experience.
Sharing Across Brands Within the Group
Where appropriate, personal information may be shared between Raidan Pty Ltd and its wholly owned or controlled brands, business units, and operating divisions for internal administration, service delivery, support, billing, project management, compliance, marketing coordination, and product improvement. Any such sharing is handled in accordance with this Privacy Policy and applicable law.
How We Protect Your Information
We take security seriously and implement reasonable technical, administrative, and organisational safeguards to protect your information against unauthorised access, misuse, disclosure, alteration, or loss. While no method of transmission or storage is completely secure, we take commercially reasonable steps to protect the information we hold.
Disclosure to Third Parties
We do not sell your personal information. We may disclose information to trusted third-party providers who assist us with hosting, communications, analytics, payment processing, development, infrastructure, or other business operations. We may also disclose information where required by law, regulation, court order, or to protect our legal rights.
Third-Party Websites and Services
Our websites and brands may contain links to third-party websites, platforms, software, or services. We are not responsible for the privacy practices, content, or security of those third parties, and we encourage you to review their privacy policies separately.
Data Retention
We retain information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, technologies, or services. Any updates will be posted on this page with a revised effective date.
Your Acceptance
By using our websites, services, or interacting with any brand operated by Raidan Pty Ltd, you acknowledge and accept this Privacy Policy. If you do not agree with it, you should discontinue use of our services and websites.
Contact us
Questions about privacy?
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please get in touch.